This Privacy Policy explains how UCL Solutions collects, uses and protects your personal information when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information through direct communication, customer interactions and website usage.

• Name and contact details
• Email address and phone number
• Business and identification information
• Information from enquiries and feedback
• Call recordings for quality and training purposes

How We Use Your Information

Your information is used to provide and improve our services.

• Deliver IT services and support
• Customer service and communication
• Billing and administration
• Improve services and website
• Marketing and updates

Sharing Your Information

We do not sell your personal information. We only share it when necessary to deliver our services.

• Trusted subcontractors and partners
• Professional advisors
• Legal or regulatory requirements

Data Security

We take reasonable steps to protect your information from unauthorized access, loss or misuse. However, no online system is completely secure.

Your Rights

You have the right to access, update or request deletion of your personal information.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@uclsolutions.co.nz
Phone: +64 9 242 4067
Location: Auckland, New Zealand